Careers

Join a team that
always picks up.

We're building the gold standard of e-commerce customer support from Oslo. If you're passionate about helping customers and want to be part of a fast-growing operation, we'd love to hear from you.

Competitive Salaries

Above-market pay with performance bonuses tied to client satisfaction scores.

Oslo HQ + Remote

Work from our Oslo operations centre or remotely within Norway and the EU.

Grow Fast

We're scaling rapidly. Early joiners grow with the company — into senior and leadership roles.

Open Positions

Customer Support Agent

SupportOslo, NorwayFull-time
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Handle inbound voice, email, and chat enquiries for our e-commerce brand clients. Multilingual skills a strong advantage.

Outbound Sales Specialist

SalesOslo, NorwayFull-time
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Drive cart recovery and upsell campaigns on behalf of our clients. Strong phone manner and commercial instinct required.

SIP & VoIP Engineer

InfrastructureOslo, Norway (Hybrid)Full-time
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Maintain and scale our redundant SIP trunk and wholesale termination infrastructure. Experience with Kamailio, FreeSWITCH or Asterisk preferred.

Client Success Manager

Account ManagementRemote (Norway / EU)Full-time
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Own the post-onboarding relationship for a portfolio of e-commerce brands. Drive adoption, surface insights, and expand accounts.

GDPR & Compliance Officer

Legal & ComplianceOslo, NorwayFull-time
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Oversee GDPR and Norwegian data protection compliance across all call handling and data processing operations.

Workforce Team Lead

OperationsOslo, NorwayFull-time
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Lead a team of 10–15 support agents. Own scheduling, quality monitoring, and performance coaching.

Don't see your role? Send a speculative application to support@topshelfsolutions.pro — we're always interested in exceptional people.